Jump to content

Quickie Plans

Recommended Posts

I tried emailing Jon but no reply.  It's been a few years since I was part of the canard forum.

Hopefully, everything is alright.  If I don't hear back in a few days I guess I can  contact my credit card company

but would prefer to get what I paid for...

Link to comment
Share on other sites

22 minutes ago, Voidhawk9 said:

Some people don't work over weekends, too.

Got it! However, it was ordered on a business day with no response. Just assumed it would be an automatic download after payment was made.

No worries, I'll give a few more days...


Link to comment
Share on other sites

A reasonable expectation these days. However sale of plans is by nature very low-volume, so automation may not have been implemented - it would explain this situation, at least.
A bit more information from the vendor during and about the process might reduce the stress for all concerned!

  • Like 1

Aerocanard (modified) SN:ACPB-0226 (Chapter 8)

Canardspeed.com (my build log and more; usually lags behind actual progress)
Flight simulator (X-plane) flight model master: X-Aerodynamics


Link to comment
Share on other sites

  • 2 weeks later...

I  never got the plans I paid for and no reply from the vendor.

I would encourage anyone contemplating placing an order to get a response from the vendor before paying.

Although I can appeal to my credit card company to get my money back I would have preferred the product I paid for.

Very disappointing...



Link to comment
Share on other sites

  • 3 weeks later...
On 3/18/2022 at 10:53 AM, ozarkav8r said:

I  never got the plans I paid for...

You actually did get a link to the plans during the checkout process, but this can be missed and so I will look to improve that flow.

To revisit your digital purchases at any time, click the 'Store' link at the top, and then the 'Manage Purchases' menu item (or just click here: https://www.canardzone.com/clients/purchases/)

On 3/18/2022 at 10:53 AM, ozarkav8r said:

...and no reply from the vendor.

As far as I can tell the only place you reached out for support on your purchase is this thread. I did miss your first inquiry message here on the forum -- sorry about that -- and I will look to improve the flow of this purchase/checkout process. The opportunity to download is often missed.

Thank you for your support and helping keep the lights on!


Jon Matcho :busy:
Builder & Canard Zone Admin
Now:  Rebuilding Quickie Tri-Q200 N479E
Next:  Resume building a Cozy Mark IV

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information